PRIVACY POLICY

By using our website, you agree to this Privacy Policy. If you do not agree with our practices, please discontinue using our services.

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1. Information We Collect

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We collect the following types of personal information:

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a. Personal Information:

We may collect personal information you provide directly to us when you:

• Create an account

• Make a purchase

• Sign up for our newsletter or promotions

• Contact us for customer support

This may include:

• Name, address, email, phone number, payment information

• IP address and device information

 

Under the CCPA, personal information also includes any information that could reasonably identify, describe, or link to you, including inferences drawn from other personal data.

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b. Non-Personal Information:

We collect non-personal data automatically through cookies, log files, and analytics tools. This includes:

• Browser type, device type, and operating system

• Pages you visit and time spent on our site

• Referring URLs

• Anonymous data to analyze site usage and improve functionality

 

Categories of Personal Information Collected:

In the last 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers (e.g., name, email, IP address)

• Commercial information (e.g., purchase history)

• Internet activity (e.g., browsing history on our site)

• Geolocation data (e.g., city, state, country)

2. How We Use Your Information

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We use your information for the following purposes:

• Transaction Processing: To process payments, fulfill orders, and provide support.

• Communication: To send updates, offers, and news (with your consent). You can opt out anytime.

• Website Improvement: To optimize our website, services, and user experience through analytics.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We will not use your personal information for materially different, unrelated, or incompatible purposes without your consent.

 

 

3. Sharing of Personal Information

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We do not sell your personal information. We share your data only with:

• Service Providers: To process payments, deliver products, and provide customer support (e.g., shipping carriers, payment processors).

• Compliance with Laws: If required by law, we may disclose your information to comply with legal obligations, prevent fraud, or protect the rights of Plugz.live or others.

Under the CCPA, California residents have the right to opt out of the “sale” of their personal data. However, we do not engage in the sale of personal information.

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4. Your Privacy Rights

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As a California resident, you have specific rights regarding your personal information, including the right to:

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a. Access and Portability:

You have the right to request a copy of the personal information we hold about you and details about how we use it, including how we share it.

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b. Deletion:

You can request that we delete your personal information, subject to certain exceptions under the CCPA, such as fulfilling legal obligations.

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c. Opt-Out of Sale:

We do not sell your personal data, but if this changes, you will have the right to opt out of such sales.

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d. Non-Discrimination:

We will not discriminate against you for exercising your privacy rights under the CCPA. This means no difference in service levels, pricing, or access to benefits.

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To exercise any of your rights under CCPA, you may contact us by email at [support@plugz.live] or by phone at [Insert Phone Number].

 

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5. Cookies and Tracking Technologies

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Our website uses cookies and similar tracking technologies to enhance user experience and provide analytics. Cookies allow us to:

• Remember your preferences

• Improve your website experience

• Provide personalized content and advertisements

Do Not Track Signals:

We honor Do Not Track (DNT) signals and will not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

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If you wish to opt out of tracking or modify your cookie preferences, you can do so by adjusting your browser settings. Be aware that some features may not function properly if cookies are disabled.

 

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6. Data Security

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We take the protection of your personal information seriously. We use a combination of industry-standard practices such as SSL encryption, secure servers, and restricted access controls to ensure your data is safeguarded. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

 

 

7. Children’s Privacy

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We do not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete that information.

 

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8. Changes to This Privacy Policy

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We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

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9. Contact Information

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If you have any questions or concerns regarding this Privacy Policy or our data practices, you can contact us at:

Email: support@plugz.live
Phone: [Insert Phone Number]
Mailing Address: [Insert Address]

 

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California "Shine the Light" Law

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Under California’s "Shine the Light" law, California residents may request information about how we have shared their personal data with third parties for direct marketing purposes. To make such a request, please contact us 

using the information provided above.

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California Consumer Privacy Act (CCPA)

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Under the CCPA, California residents have additional rights regarding their personal information, including the right to request disclosure of data collection and sharing practices, and the right to request deletion of personal data held by Plugz.live. To submit a request, contact us at support@plugz.live or call [Insert Phone Number]. We will respond to verifiable requests in accordance with the CCPA.

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